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STSC has been in
business for over 25 years and offers after sales support on
the products that we sell. We pride ourselves on our
after-sales support. STSC made a large investment to in
complete units for use as spares when required by our
customers and for use as a hot test bed to check and repair
failed modules. STSC personnel are factory trained to provide
after-sales support to our customers.
Higher level faults shall be returned to the factory for
repair. STSC will then arrange to have the faulty equipment
returned to the factory on a priority basis, have it repaired
and returned to the customer in the shortest time possible.
The estimated repair turn-around time is approximately two (2)
weeks, excluding shipping time and customs clearance time.
STSC will
provide the following technical support:
• Telephone Hotline Support
• Tiger Team Support
STSC is prepared to enter into a maintenance agreement with
customers to provide the level of support required by the
customer.
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